Design & Engineering

Technology can be complicated - even overwhelming - with so many brands, features and options to choose from. Our starting point is to understand your lifestyle and day-to-day activities to design a bespoke technology solution that complements your every need.

Our in-house architect and interior designer will deliver a vision through visuals, CAD systems, CGI and renders that inspire and wow. Practicality and aesthetics are combined without compromise, from hidden technology to customised finishes that match interiors.

Project Management

Our team will work closely with all the project parties from the outset to lay the required processes and structures in place to ensure timely delivery. We will provide a dedicated project manager and a single point of contact through your project lifecycle, ensuring efficient and seamless delivery.

We will help streamline the processes, and remove the technology burden off your shoulders through:

Installation

We are perfectionists in every way. Every single cable is thoroughly tested. Every speaker is positioned to the absolute millimetre. Even the number of buttons and engraving on lighting keypads are discussed and detailed.

All our specialist installers have 5 years’ minimum experience and are CAI, Retra and CEDIA accredited together with their own professionally-relevant certifications. To ensure the very best expertise in every niche, each installer must also pass our own rigorous in-house training.

Aftercare & Support

It stands to reason that no one knows more about your systems than 1st Stop. Our dedicated aftercare and support team has the specialist skills and expertise to look after all your maintenance needs.

They’re not just here for when technology fails but also for remote monitoring, repairs and diagnostics.
As a result, we offer a proactive maintenance agreement for all our clients covering all aspects of your home technology.